About Us
At Cozy Craze, we believe that your home should reflect your unique style and personality. Our passion for design and commitment to comfort led us to curate a collection of pillows that not only enhance your living space but also tell a story.
Cozy Craze is more than just an online store; it's a celebration of artistry and coziness. Each pillow in our collection is a canvas for imagination, showcasing a diverse range of designs that cater to every taste and preference.
At Cozy Craze, we're not just selling pillows; we're curating experiences, emotions, and a sense of belonging. Join us in transforming your living space into an artistic haven of comfort. Browse our collection today and find the perfect pillow that resonates with your style.
Return Policy
At Cozy Craze, we're committed to ensuring your satisfaction with every purchase. Our products are designed and crafted with care to meet the highest standards of quality and design. We understand that sometimes issues may arise, and we want to make sure your experience with us is as smooth as possible.
REFUNDS FOR DAMAGED OR MISLABELED PRODUCTS:
If you receive a product that is damaged during transit or if there is a discrepancy in the labeling, we offer a free replacement or a refund within 30 days of the order. To initiate the replacement process for a damaged or mislabeled product, please contact our customer service team at crazecozy@gmail.com. We will guide you through the return process and ensure that you receive the correct resolution promptly.
RETURNS DUE TO BUYER'S REMORSE:
At Cozy Craze, we understand that sometimes preferences change. However, we do not offer refunds for returns due to buyer's remorse or changes of heart. We encourage you to carefully review your selection before making a purchase.
We strive to provide clear and detailed product descriptions, images, and sizing information to assist you in making an informed decision. If you have any questions about a product, please don't hesitate to contact us prior to placing your order. Our team is here to provide any additional information you may need to make the right choice.
CONTACTING US FOR ASSISTANCE:
If you have any questions or concerns about your purchase, our return policy, or any other matter, please don't hesitate to reach out to our dedicated customer service team at crazecozy@gmail.com. We're here to assist you and ensure that your shopping experience with us is positive and enjoyable.
Terms and Privacy Policy
Before you embark on your cozy shopping journey with us, please take a moment to review our Terms and Privacy Policy. By using our website, you agree to adhere to these terms and understand our approach to protecting your privacy. If you disagree with any part of these terms, please refrain from using our website.
1. PROHIBITED USER ACTIONS:
When using our website, you agree not to engage in the following actions:
Posting or sharing any content that is offensive, defamatory, or violates any intellectual property rights.
Attempting to access or modify unauthorized parts of the website or other users' accounts.
Impersonating any person or entity, or falsely representing your affiliation with Cozy Craze.
Engaging in spamming, phishing, or any other malicious activities.
Violating any applicable laws or regulations.
2. ACCOUNT DELETION:
Cozy Craze reserves the right to suspend or terminate user accounts without prior notice if any violation of our terms is detected. We value a positive and respectful online environment for all users, and we will take appropriate actions to maintain this atmosphere.
3. OWNERSHIP OF CONTENT:
All content, including images, text, designs, and graphics, displayed on the Cozy Craze website is the property of Cozy Craze and its affiliated partners. You may not use, reproduce, modify, or distribute any of our content without explicit written permission from Cozy Craze.
4. LIABILITY AND DISCLAIMER:
While we strive to provide accurate and high-quality information, Cozy Craze does not guarantee the accuracy, completeness, or reliability of the content on our website. By using our website, you acknowledge that any reliance on our content is at your own risk.
5. LINKS TO THIRD-PARTY WEBSITES:
Our website may contain links to third-party websites for your convenience. Cozy Craze does not endorse, control, or have any responsibility for the content, privacy policies, or practices of these third-party websites. We encourage you to review the terms and policies of any linked websites before engaging with them.
6. CONSENT OF DATA PROCESSING:
By using our website and making purchases on Cozy Craze, you consent to the collection, processing, and storage of your personal data as outlined in this policy. We collect only the information necessary to process your orders, enhance your shopping experience, and communicate with you effectively.
7. DATA ANONYMIZATION AND PRIVACY:
We are committed to protecting your privacy. Your personal data will be anonymized and securely stored to prevent unauthorized access. We do not share your information with third parties for marketing purposes without your explicit consent.
8. NOTIFICATION IN CASE OF DATA BREACH:
In the unfortunate event of a data breach that compromises your personal information, we will notify you promptly. We take data security seriously and will take all necessary steps to mitigate the breach's impact and inform you of any actions you may need to take.
9. CROSS-BORDER DATA TRANSFERS:
If you're located outside the region where Cozy Craze operates, please be aware that your personal data may be transferred to and stored in locations with different privacy laws. Rest assured that we will always strive to protect your data in accordance with applicable regulations.
10. THIRD PARTY ORDER CREATION:
To fulfill your orders efficiently, we may use trusted third-party platforms to create and process your orders. These platforms will only have access to the specific information necessary for order fulfillment. We carefully select partners who share our commitment to data security and privacy.
11. OPT-OUT and UNSUBSCRIBE:
Cozy Craze may use marketing communications through email. You have the right to unsubscribe from our marketing communications at any time.
12. COOKIES and TRACKING:
Our website may use cookies and tracking technologies to enhance your browsing experience and gather insights into user preferences. By using our website, you consent to the use of cookies as described in our Cookie Policy.
13. MODIFICATIONS TO THE TERMS AND PRIVACY POLICY:
Cozy Craze reserves the right to modify, update, or change these terms and privacy practices at any time. We recommend reviewing this policy periodically to stay informed about how we protect your privacy.
By shopping on Cozy Craze, you agree to our Terms and Privacy Policy and entrust us with your data. We are dedicated to providing you with a secure, cozy, and delightful shopping experience.
If you have any questions or concerns about these terms or our privacy practices, please contact us at crazecozy@gmail.com.